How to get my benefits?

I've been waiting for over 24 hours for the codes to use my standard membership. I've sent messages and proof of payment, but still nothing. Please, I need a response. Thank you.

Catalina Portas Joignant

I haven’t gotten my key to copy and paste

Jon Perez

I accidentally cancelled my membership and a min later I paid again. And am paying more?

Victoria Singh

Bought today and says code is expired

Matthew Haney

Why it’s says that my keys it’s expired i recently buy it today what it’s happening

OTAKU-KUN

I just bought my license a few hours ago and it still says expired.

Matt Ruzek

How do I get the key when password reset email is not being sent to me

Shelly Hibbler

i have a ticket on the pgsharp site but no reaction

bryan wessels

Derny Albino

2min I just cancelled my membership can I receive the money

Suha

It’s saying the key is expired and I paid over a week ago

Jeanette Damon

I've made a payment, and I've still not recieved my pr

Delli

Pourquoi j'ai rien reçu par mail ?

Alex Freye

one account can only get 1 license.

ZONG CHAO

How i can buy more code with patreon?

nyonomenyono

Week later and they never sent me one. PayPal declined refund.

Argontis

PayPal declined my refund stating they delivered the goods. They never sent my license. Probably scam quite a few people like this.

Argontis

Mines still not working

Patrick

This used to be the case. For a long while, but not anymore. Stats are the same for the same Team but if your levels vary too much, or you are a different team from another, then the IV is not the same. Ex: if you have a Mystic and Instinct acc, the stats will almost never be the same. If you have two Mystic acc, the stats will typically be the same. If you have two Mystic acc but one is a complete noob account, the stats will be off. The Shiny part of that is still correct though. That will always be per character. Oh, ditto also used to be the same for everyone, but not anymore.

Argontis

I never got the invoice. I just paid lol.

Noypi 89888

download the apk and copy and paste the key to the app setting.

ZONG CHAO

I just got the standard edition what now?

Darren

Update: I didn’t realize I had to wait for the invoice it’s now working.

Nick

It’s saying the key is expired

Nick

Click your patreon icon > Manage membership > find the pledge between us > cancel it.

ZONG CHAO

Trying to cancel and not able to

Ray Florent

Usually have to wait 30 mins but up to 2 hours, you'll also get your key sent to you in a email

your boy derp

Wait for the email, change your password and log in to pgsharp to see your key

your boy derp

Me pasó lo mismo, men

Rolan Gonzales Hernandez

I bought a key and it says it's expired

Shiriko

You don't have to tap it. It should show up on your quick radar as shiny. I actually have my pgsharp notifications set with a special ringtown so If i'm auto walking all day i get a ring every time a shiny shows up. Can't do it on my s6 but my s10 works perfectd with it. Pixel doesn't work but I don't use pg on it

Blake Rhoades

Stats/lvl on wild spawns are the same for everyone so that's why quick sniper is able to find the stats you want anywhere the in the world. Whether a pokemon is shiny is not the same for everyone though so it doesn't work that way. You have to tap the pokemon and look at it to find out, and nearby radar can do that in the background to the ones near you to let you know if they're shiny, but it can't check ones you aren't near.

Harley

Add a filter where you can find shinies, not the nearby radar but like a shiny filter

Adam Cummins

you can buy it on their official Pokémon go website

LovableDove 154

I agree, it would make things a whole lot more simple than to have to stop, grab my main phone, load up pogo and the required profile (my whole family play) just to buy some coins.

MajesticWhitetiger

you should install the original pokemon go for it.

ZONG CHAO

Is there a way to get pokecoins to shop for needed items or another route to take.I love PGS just keep running out of space and such.

David Foster

Donde veo la licencia

nestor hernandez

Not possible. IV is not established until the raid boss is defeated. Iv is different for every person in the raid.

Danny S

Please add a way to see the iv of a raid boss in the lobby before the raid starts. Thank you

Tommy Caldwell

plz copy and paste your license to the app setting.

ZONG CHAO

one patreon account only get 1 license.

ZONG CHAO

John Baker

Will you email us another code after collection?

Dakoda Whitman

you may contact patreon for the billing issue, thank you.

ZONG CHAO

Jason Northstar

you can click forgot password on our site.

ZONG CHAO

Yeah this isn't working for me. It won't let me create an account on the website so can y'all just message me my code please?

Slasher Doo

I pressed the back button on my phone and the pokemon appears

Matthew

dev are working on it, your patience will be appreciated.

ZONG CHAO

Señores de pgshar su aplicasion de esta siendo detectadas así que mientras ustedes no agan algo para tratar de solucionar eso ya no se puede seguir pagando la suscripción agan algo para q su aplicación no muera gracias x su atencion

it's updated, check the message.

ZONG CHAO

my key not arrived yet is this really need to wait 2 hours ? i see someone wait until next day key still not activated

Please make more tier like 10 keys or 20 keys.. for resellers

Please deliver key in messages

Your key extended another month for this.

ZONG CHAO

Yo compré el 24 de agosto y el 1 de septiembre se volvió a cobrar , mi pregunta es si mi pago se va a actualizar el 24 de septiembre o es una clave nueva apartir del 1 de septiembre???

you need android 7.0+, we don't recommend emulator

ZONG CHAO

cant even play the new update crashes when i open tried it with bluestacks to same thing can u fix or release last weeks update

How did you fix it

SSJ4 Rajang

Yea I've been all over the world and haven't been banned lmao

Used it for 3-4 months, never got banned

Got us "ALL" Banned. Maybe you just need to be more carefull

Spoofing will always be risky and never 100% safe no matter what. using alt account is the best choice.

ZONG CHAO

Yours was a great service until Niantic figured out how to catch spoofers and got us all 7days-banned! They have already flagged our accounts, so is no longer worthy to pay for PGSharp. A flagged account will be always risky. No more money for Niantic either, of course. The game is just boring without some cheating. I'm sure you'll reach out for some workaround and I'll be back by then!

sorry, we only have virtual go plus now.

ZONG CHAO

Is there ever going to be an auto catch added, not quite like the pokemon go plus but more like a bot that catches garunteed

plz email to support@pgsharp.com

ZONG CHAO

try toggling on and off the ar option and that fixed that for me

Ready To Fight

I can't join raids in the new update. It either gives me error 33 and/or crashes the game. It crashes alot. I cleared the cache and data and restarted the phone and I updated the network time and I redownloaded the the update two times and installed it. I notice it happens when I click on a gym in particular it closes out.

Ready To Fight

I can't catch any pokemon with the new update. The screen turns white and stays white. ?

Rhonda Kirschmann

you may contact support@pgsharp.com

ZONG CHAO

Routs?

Kop Kila

you can use auto routes by click auto walk, or go to the map to set up your routes here.

ZONG CHAO

How do you get routes in pgsharp?

Rhonda Kirschmann

thank you for your support.

ZONG CHAO

Thanks so much love this application glad I was able to get it finally used the free one for awhile. Thanks to everyone who keeps this application working.

Anonymous Dab

Never mind I fixed it-

alpha team ATL

I bought my key and it just says that it's expired can you sort this please?

alpha team ATL

Hola

JhonV

Hello, i don't receive the email with licence and in account still marked as expired. Did I miss something I had to do to activate? Tank you for your return

Could this place be a candidate to be a hot place?? 38.462696,27.216547

jose angel rodriguez

ich kann mich nicht anmelden auf der seite um an diesen key zukommen habe gestern geld überwiesen erbitte um hilfe

So after 12+ hours of waiting for the Key, there is no email with the activation key. Payment is finished since yesterday evening. Plz help! Thank you

I havent got a reset password for 6 months I need help I don't know my key

Jamie Aguire

i haqv

Jamie Aguire

i

Jamie Aguire

Hey Peter, did you receive the code yet?

hecc/ Tobi

Same problem, waited for +4 hours. Message sent.

your key is active now.

ZONG CHAO

I have the same problem, please help

Noxx

plz check your message for the key.

ZONG CHAO

After double time still no email with licence and in account still marked as expired. Did I miss something I had to do to activate?

Peter Mengeringhausen

I purchased this for instant beat team rocket but now it has been removed. Can you please fix this.

I have an active membership but in stead of renewing my membership it changes to free version.. do I have to do something myself to reactivate it?

Dennis Barbie

didnt get any verify email

you payment was declined, plz contact patreon support.

ZONG CHAO

Dennis Rune

will do, thank you for your support.

ZONG CHAO

Need to post update features on telegram

David Masterson

I posted 7 days ago that it keeps telling me that my activation key is expired. The answer was it could take up to 7 days. Now we are 7 days further and the same message occurs

Dennis Barbie

check the message inbox, we sent you days ago.

ZONG CHAO

I completed the payment 2 days ago, but im still not able to activate my key.

Remco De Vries

your payment is pending, it may take 1-7 days.

ZONG CHAO

I set up a payment and got an activation key. Only it keeps telling me it's expired, what can I do?

Dennis Barbie

In a few minutes i got my key, very Nice!🤟🤟

Darijo Roth

i havnt gotten a email yet

go to our site and clear regeistered device on the service panel.

ZONG CHAO

How do I take a device off my account?

Jaxson Latham

your payment is pending by patreon. you can contact patreon support to check it.

ZONG CHAO

Didnt get the Email

Domenique klotzkowski

I have the same problem, I paid but I have an expired key ...

AylelY7

do you guys post any updates done to the app here? for example new features and stuff like that

Jesus Rodriguez

Didnt get my code via email first after paying and wrote a comment. Only 4 hours later I got a working code via dm. In my case I can't agree with the waiting for days comments here. Thank you very much for the quick help :)

Seegürkchen

Its been 7 days now, got confirmation and everything from patreon, when do I get a new key?

Buddy Feber

where can I ask patreon to check this so that you can unlock the code for me?

Gamer

may take 1-7 days. you may ask patreon to check it.

ZONG CHAO

how long does it take for the payment to be complete? it has already been deducted from paypal

Gamer

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated. 

ZONG CHAO

exactly the same for me! The email says that it will be activated after a maximum of 2 hours the money was debited then you should wait 1-7 days at once and the time still runs out if you buy a key for 1 month!? are you crazy ?? the ticket on the pgsharp page does not give you an answer either there it is called bank cancel payment money is gone and after 5 days you can no longer get in with the key always the same error

Gamer

usually 1-7 days

ZONG CHAO

usulaly 1-7 days. it depends, still pending now

ZONG CHAO

How much longer do they need to confirm? Its 4 Days now!

Kore Heart

How long will it take?

David

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated. 

ZONG CHAO

I bought the key and it says expired. Now explain me why?

David

you paid directly to patreon, they will take time to confirm the payment.

ZONG CHAO

Why is it pending? I can see via Online Banking, that it go through...And it's now 2 days....

Kore Heart

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated. 

ZONG CHAO

I received a Key, but the site tells me that it is a "expired" one. I didn't activate any code yet... That's really odd, why do I get a code which has expired? I asked about that via Ticket around 6hr ago with screenshot proofs and didnt get an answer, yet... Im a completely NEW subscriber to Patreon and it would be nice, If I may get a working key, which I payed for...please.

Kore Heart

log? should be fast. any problem you may submit tickete or email us.

ZONG CHAO

Need identifiant for log pgsharp plz

Kimco Braco

I see. my bank account hasn't been deducted yet either. One question though, why do you atcivate the key only after you received the payment? The customer has to wait a long time for that. We can't even cancel our pledge yet if you haven't received the money.

papa Alia

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

ZONG CHAO

same issue unfortunately

Its Diegooo

Payment says it's succesful, but I am still waiting. Can you confirm you received my payment?

papa Alia

still pending by patreon. you should contact patreon.

ZONG CHAO

Waiting for like 1 week now and i want that code i payed for

Remco de Vries

it's still pending

ZONG CHAO

thanks on setting it up so fast!

Rarmeme

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated. 

ZONG CHAO

Akuras93

Patrons will be charged on the day you become patron, giving the access to all content shared with the reward tier. On the 1st of the following month, you will to being charged monthly at the beginning of the month. you have 2 months now.

ZONG CHAO

Me hicieron un cobro extra, quiero una solución o cancelo los ultimos dos pagos

Por favor solucionen este problema lo antes posible.

Acabo de pagar por una key hace unos minutos hoy 01 de septiembre y me sale que el pago fue realizado el 28 de agosto y que ya expiró la key.

Payed

Dennis Rune

Where is my code

Dennis Rune

Copy your key, and go to the App >Star>Setting> Activate> Paste your key.

ZONG CHAO

your payment is pending

ZONG CHAO

I just made the payment for my account associated with facebook, and no subscription was activated, the payment was by patreon, is this a scam, what are they doing?

Johan RA

Tim Straub

your payment is pending.

ZONG CHAO

I got a key but its expired how?

I had the same problem for about 10 minutes, then it got activated like normal cheers

Lumen Jordun

your payment is pending by patreon. you may contact support.patreon.com/hc/en-us to fix it.

ZONG CHAO

Still waiting

Niklas Leer

By the time i get a anwser ill be bored and prob dont feel like playing pokemon anymore lets hope for a awnser soon tho😂

QPQP

your payment is pending by patreon. you may contact support.patreon.com/hc/en-us to fix it.

ZONG CHAO

Jup 3 days ago and still no answer.

Ferdy Van Der Heide

I just bought key and says it is expired and still no email

Robrecht Van Asbroeck

it need some time to process. plz recheck it.

ZONG CHAO

Today I bought a key and it tells me that it expired yesterday

Fredy simon

did you contact patreon support? your payment is still pending.

ZONG CHAO

3 days, and stil no key. Only an expired one.

Ferdy Van Der Heide

please copy the full code and paste to the app setting.

ZONG CHAO

Me pone clave invalida

antonio navarro

you can login with your email on our site.

ZONG CHAO

Active el pago tuve q desinstalar la apk para comprar Monedas y al volver a instalar no encuentro otra vez mi key

antonio navarro

I've already written to them. But I don't get an answer

Kevin Geier

did you contact patreon support? your key is still pending by patreon.

ZONG CHAO

2 days no key 👍👍

Kevin Geier

So i figured it out if you paid with PAYPAL it can take a very long time depending how long your payment is pending some people's payment has been pending for a few days and some a few hours it's not their fault is that is pending

Joe lazar

Operative Kiwi

Just placed an order about an hour ago no email yet, I can't even log into pgsharp. Reading the comments I'm getting a bit nervous because I don't see anyone coming to a conclusion about it not working.

Scott Gauthier Jr

Waiting and waiting and waiting and waiting

Kyle Ambroult

Just joined...got to cancel monthly already or? Lol

Kevin Rohm

I found the code on the services page and it says active, but when I use it in game its expired

Jd Pokemon

Don't hold your breath. 3 hours since I paid and I haven't got mine

Jd Pokemon

Same =/

Jd Pokemon

When do i get my code ?

Fleske

I just bought it but it says expired

Mert Emre Toprak

Wie lange dauert es bis der key freigeschaltet wird?

Kevin Geier

recheck it. it may take some time to update afater you pay it.

ZONG CHAO

License expired after 10 seconds lol

Matteo Vicario

check your email. it will take long time than usual at 1st of the month.

ZONG CHAO

Patreon is very busy every 1st of the month.

ZONG CHAO

it may take longer time than usual on 1st

ZONG CHAO

Same as many here 3 hours and no reset password mail

Loïc Bernard

I have the exact same problem for 5 hours so far. Reset password doesn’t send me a link

rudi

so i dont got a license key

Maximilian Petzke

i cant reset my password an create an account to use my benefits.

Maximilian Petzke

I have waited for 2+ hours and still havent gotten my key

Sjors Timp

I'm Waiting 2h for my key and the key is expired?

Manuel Tarara

Worked thx

Nacht Faust

Still waiting for the key

Tycho Konijn

It finally went through and got the working key. Thanks 😊

Chris Clark

check your message for the key.

ZONG CHAO

Still waiting on the email containing the key code

Chris Clark

2 hours from the payment confirmed. your payment is still pending. plz fix it, thank you.

ZONG CHAO

Baaske

check your message

ZONG CHAO

so sorry for the delay. it's working now. plz copy the key and paste to your app setting. check your message for the key

ZONG CHAO

why say 2 hours when that's just lies

Veronica Mead

Same issue here..

Joshua Everaert

Chris Rose

your payment is still pending. you should contact patreon billing department to fix it. Once your payment completed, your key will be updated soon.

ZONG CHAO

seems like everyone's code doesn't work for me either and this has been going on for 3 days you're not getting anywhere with their messages send pointing to each other just scam

renaldo

your payment is pending. plz contact patreon billing.

ZONG CHAO

I also got an expired key we were scammed you almost think

renaldo

it may take some time to update while patreon process the payment.

ZONG CHAO

you can check your email address on your profile.

ZONG CHAO

the key does not work, he says "Expired key" please ¡HELP!

Juan José Guerrero Herrera

I haven't received my license key nor any emails from Patreon or pgsharp other than password resets.

Shane M Ritter

plz check the email you use on patreon

ZONG CHAO

Gaming Wiersma

you may contact patreon billing to fix it.

ZONG CHAO

Colpaert Joachim

it's still showing pending.

ZONG CHAO

My Payment finally went trough on patreon and my code still isn't activated. Please contact me.

Colpaert Joachim

sorry, your payment is pending. you may contact patreon to fix it.

ZONG CHAO

Nuevas funciones ?

Raul Cruz

Se vienen nuevas actualizaciones en el joystick?

Raul Cruz

thank you for your suggestion. we will update it asap. the card time should be updated when the payment completed. if it did not update the time correct, you may contact us for it.

ZONG CHAO

I know and it's okay, I understand that patreon have some weird payment system but anyway you should mention this in your description because as I see almost nobody have his code after 2 hours. No offence guys, anyway you're doing great job. I'm worried also if mine month membership would be counted from the day when I officially get it or from the day when I ordered it

Nona Boba

your payment is pending by patreon. you may contact patreon support to check your payment status.

ZONG CHAO

You should change the text from "up to 2 hours" for: up to several days I wanted to have pgsharp for go fest 2021 and after 5 days still nothing 😪

Nona Boba

you may contact patreon billing for some updaet.

ZONG CHAO

2hours gone by and the payment is still pending, any idea on how long exactly this takes?

Colpaert Joachim

your payment is still pending by patreon.

ZONG CHAO

070 070

your payment is still pending. your key will be active when the payment completed.

ZONG CHAO

My key is expired :(

Black WalkZz

patreon need some time to process payment. it should active already.

ZONG CHAO

My key Is expired

Jamaal Hill

bought mine 6h ago and its still expirede. they say 2h

Danolade

same here, key expired

milo

3h after i got the key. still expired

Danolade

My Key is expired

Rappe

same problem. bought a key and it is expired

Danolade

plz be patience. patreon need some time to process the payment.

ZONG CHAO

Hi! I subscribed and got all the emails,but it says my license is expired,it's only 2-3 hours old

Brandon Marshall

patreon take long time to process payment every 1st. please be patience, thankm you.

ZONG CHAO

Hello, I subscribed two hours ago and I haven't received my license code. I followed the steps described above, but it seems like my email account isn't associated with a pgsharp account. What should I do?

Héctor A. López E.

patreon is busy on every 1st. plz be patience, they will process the payment asap.

ZONG CHAO

hello i just subscribed but my license is expired, help.

Rafał Masłowski

patreon will take some time to process it. your patience will be appreciated.

ZONG CHAO

Compre la licencia pero no esta activa cuanto se demora en que se active la licencia de pgsharp necesito ayuda por favor

Mauricio

please wait a moment, patreon need some to process the payment

ZONG CHAO

Mauricio

Thank you :)

Daniel

you may recheck it. it need some time to update.

ZONG CHAO

Mine says expired bought it

Daniel

it's updated now. please check it. patreon need some time to confirm the payment. we appreciate your patience.

ZONG CHAO

i just bought it but it say expired

Shirio P

I bought it and it says that it as expired. Help

Nuno

Hello, it tells me that my key has expired and I just bought it. Help me please.

Alberto

plz recheck it. it should be updated.

ZONG CHAO

I bought it and says the key is expired?

Yahir Delgado

hello pgsharp today I bought the license and the key does not arrive please wait for your answer. Thank you.

Alexitos Chini

I got mine within a couple minutes. I used PayPal so there wasn't a delay for payment to go thru.

David Masterson

What’s the average wait time to get a key?

Master Flapper

when the payment confirmed by patreon, the key will be active, thank you.

ZONG CHAO

Expired key what can i do?!

Serpentine

The auto catch feature is not working anyone know why??

ZaeethZ

cause your payment is pending, we have to wait patreon process it thank you.

ZONG CHAO

I just subscribe , but it says my key is expired ? how that possible ?

Nono

When you want to talk from the same Patreon with PgSharp they let you send messages. There, they gave me a temporary license until "Payment is processed." Which served me for the comunnity day.

Rondón Ortiz Angel Rodrigo

They charged me $ 5 for pg sharp service and I have not received my code. When will they send me my code?

Jose Barrientos

What?

John Tonato

For those who have not received the license, check the messages they have with the patreon. He sent it to me 3 hours ago. They should mention it! But thanks.

Rondón Ortiz Angel Rodrigo

8 hours and waiting ... I'll leave the details in case my license arrives.

Rondón Ortiz Angel Rodrigo

I bought standard key almost 2 days ago for the gible community day. They say "up to 2 hours". If I havn't received the key for this sunday I want to be refunded.

Marcelin Dierickx

This is fraud, how do I request a refund?

Alberto Franco Guevara

5 hours and waiting ... I'll leave the details in case my license arrives.

Rondón Ortiz Angel Rodrigo

3 hours have passed and I still do not have my license. I only received an email from Patreon saying that the payment has been made

Rondón Ortiz Angel Rodrigo

Nada que me llega la licencia :(

Eileen Caliz Campuzano

same here, not very professional :-(

Tanguy Notomb

i need my key please !! i’m paying for key 🔑 that you

John Aguilar

24 hours and I still haven't received my license.

Alberto Franco Guevara

Me also

Benjamin Clauw

I regret buying it off patreon also. I usually buy it right from the website. But I looked into it and according to Patreon, it can take up to 48 hours to process. From now on, I will just stick to there website purchase. This patreon sh*t has me so frustrated.

The Shirtless Mystic

Rip for all of us who subscribed for gible cday, they don't seem yo send the key fast

omar lopez

En cuanto tiempo te llegó o aún nada?

Danny Ramirez

20 hours: still no license E-mail...

Tanguy Notomb

patreon may take long time to process transactions during 1-5th each month. we appreciate your patience on it.

ZONG CHAO

Can i get some help, havent received My key in 4 hours

omar lopez

Se supone que mandan la licencia al correo o no? O que más se procede después de pagar?

Barwch Godoy

5 hours, here... I wonder if this is not a scam...

Tanguy Notomb

After more than 2 hours I still haven’t received the email with the license. Could you please help me?

Sonny Sandler

patreon may take a long time to process payment on the 1st of each month. we appreciate your patience on it.

ZONG CHAO

Yup, me too. I got it after waking up. :D

Tri VL

Sigo sin recibir el correo con la licencia, ya pasaron 10 horas desde que realicé el pago por esta plataforma

David Morataya

Game freezes and goes really slow when you teleport to big cities

senpai2468

Already got it! Finally 🙏🏻

MAU J VARGAS H

Have you got yours yet I just got mine

senpai2468

I got mine

senpai2468

Yep

senpai2468

Maybe, some go back a month and didn’t gotten it

senpai2468

Same I read a lot people haven’t gotten it yet

senpai2468

I still not received it yet.

Tri VL

Have you received it yet?

senpai2468

Never gotten my license email

senpai2468

After 2 hours, I still haven't received the Standard license email :'(

Tri VL

Siii esperemos que sea, pronto, un saludo

Samuel Llamas Pinto

Pues si eso espero porq ya descuentan los, días de licencia desde que la compramos no?

Samuel Llamas Pinto

A mi me dijeron que mandase mensaje aquí pero ya lo envié en todos lados y nada

Samuel Llamas Pinto

Te respondieron por aquí o ticket en pgsharp?

Samuel Llamas Pinto

Y me mandado correo a patreon y ticket en pgsharp

Samuel Llamas Pinto

Estoy igual ya me sale todo completado pero no recibo el email con la key

Samuel Llamas Pinto

No he recibido nada y ya se completo el pago y pasaron las 2h

Samuel Llamas Pinto

thank you for your patience and understanding

ZONG CHAO

good tade payment has already been withdrawn but I still haven't received a new key

Fabio Rebelo

Updated: right now I receive via email the key

Ivan

Hey Richard, my status has been "payed" for over 2 days now. No responce from patreon yet, and pgsharp wont give the key even though i can proof i payed etc. I'm gonna give It 1 extra day and after that im quitting =)

M3kker Sheep

More than 48 hours and still not send me the key. Just now i send a email with captures with the invoices and the status of paid that it´s completed.

Ivan

3) Contact PGSharp via Email (They respond pretty damn fast imo) and if needed contact Patreon to see if something went wrong there 👌🏻

Richard Vink

2) After, lets say, 6hours have a look at the STATUS at your Billing history if it's Failed/Pending/Complete to have a 2nd check if it succeeded 👌🏻

Richard Vink

1) Wait at least a few hours for your key. More payments in a short time span can result in a longer waiting time, ESPECIALY ~1st of every month

Richard Vink

Alrighty, quick update... I have been in contact with the PGSharp Team through Email and have had contact with several License holders and here are a few things (you could do) ----v

Richard Vink

You beaten me to it.... I also opened a Support Ticket with "Payment Issues" if im not mistaken. I included Emails from PgSharp in which they stated to contact Patreon

Richard Vink

I have another update: I emailed again and this time i had to contact Patreon because of the issue that they cant see / find my payement yes (Pgs can't). I have emailed Patreon and lets see what happens. I just updated this because i think a lot of you are also in the paypal payment train. ^^

M3kker Sheep

Yup me too.... been emailing with them for 3days now and other than "looking into it" without a reply back, nothing else happens 🙄

Richard Vink

plz check your message for the key

ZONG CHAO

please check your message center

ZONG CHAO

Hmm ill wait until the end of monday, and then ill start thinking about refunding (if no explanation is given)

M3kker Sheep

Same here Simba, first time purchasing the license, but my god what a hassle 😅 In all fairness tho, they DID respond to my mails but over 30hrs, and several Emails, later still no solution 😅

Richard Vink

I also wrote them an email. Lets hope they can get back to us 😀 First time i bought it and i cant wait to test it out 😭

Simba

Gonna keep being positive i guess. ^-^. Still weekend!

M3kker Sheep

Only info I got so far is that they're "Looking into it", but thats all basicly 😅

Richard Vink

Does anyone have an update? Is It fixed for you? Here no luck still.

M3kker Sheep

EDIT; I have sent them an email and the replied pretty damn quick, they're looking into it 😁👌🏻

Richard Vink

Ive send an email and they responded super quick, so kudo's for that. Issue not resolved yet but they are working on It =)

M3kker Sheep

check your message for the key.

ZONG CHAO

they no longer sent anything

Nayn Ferrera

Nope, nothing yet. But it's weekend ^-^

M3kker Sheep

someone who has already received their password

Nayn Ferrera

No key yet, and It seems im not alone... Ima let this be a weekend probleem for now. =) enjoy!

M3kker Sheep

Hey, would it be possible to check and send out the email with the key? I also have not got the email for the Forgot Password from your own website. Would really appreciate it! Thanks

Simba

Several hours later and still no Key... not at regular mailbox or Spam box 🤷🏻‍♂️ Also the "Forgot Password" doesnt seem to work since I cant Register anywhere 😅

Richard Vink

Mi lecencia!!, No llega nada😠

Kalz

No he recibido nada todavía

Nayn Ferrera

Sigo sin recibir mi licencia!!!

Kamituber

Not 2 Hours yet, but no where near the 30 minutes anymore. When you guys are fixing the other request please look at mine as well =)

M3kker Sheep

Same here >.<

Vince Georg

Hello, waiting for key as well.

John

hi, after more then 4 hours i not have any key

Ivan

I bought a key and it's been more than 4 hours. No email yet. I checked spam. Nothing. Please answer ASAP

Daniel

Hey I bought a key and it's been more than 2 hours and I have no email and yes I did check spam

Nya

3

kay schlicker

hello I just bought a key but he doesn't get anything going on there

kay schlicker

We usually sent via email. You can message us if you don't find it in your email.

ZONG CHAO

You can find your key in your Email or Pgsharp service panel.

ZONG CHAO

How do i find my key on patreon

Marco fiesta

I can only buy on pgsharp patreon https://www.patreon.com/pgsofficial they still have the paypal system but instead of being 4.50 euros! They are charging me 5.50+ euros .. Also the key does not arrive and I already waited a long time! what I do ? I want to buy the key for 3 months and I can't !!! I can only buy 1 key per month. why not enable paypal again? Can you give me the key please?

Fabio Fernandes

implent the paypaylsystem in the normal pgsharp page just as we can pay first time with paypal i payed for three months now i need to pay every month and normal i pay in dollars with this system i need to pay in euro thats much more for me and now i needed to make a new acces for this hmm not working on this point. best regards

r.stienen

put it back with PayPal on pgsarp please i had a 3 month pass now i have to upload it every month 😭😭😭😭😭

Emilia Costa

hi pgs team

Hi, can you contact our support and provide the email address of your Patreon account?

ZONG CHAO

Sven Bujotzek