Issues with Patreon rewards
Added 2018-04-02 20:18:54 +0000 UTCWe have some issues with Patreon payments getting delayed resulting in some people losing supporter rewards this morning.
Please make sure you have your payment info properly set up.
If you don't have supporter rewards, check if it comes back if you reload the game.
If you ended up deleting your ponies because of loosing patreon reward, please let me know and I'll restore them for you.
Comments
It seems you removed your patreon account from Pony Town, I restored it, it should be good now
PonyTownTeam
2018-09-16 03:16:05 +0000 UTC& It Didn’t Show, It’s Been About 5 Hours
Sky The Fox Jr
2018-09-15 22:46:54 +0000 UTCI Bought Teir 2
Sky The Fox Jr
2018-09-15 22:46:30 +0000 UTCIt shows you paid, do you mean it doesn't show in the game ? In that case make sure you connected your patreon to Pony Town like described here: <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>
PonyTownTeam
2018-08-06 14:37:35 +0000 UTChEY uh i got the teir 1 and uh it might be declined? do I wAit--
six
2018-08-06 05:48:05 +0000 UTCYour payment was declined
PonyTownTeam
2018-07-03 00:33:47 +0000 UTCi had got the tier 3 and its saying i dont have it idk what to do
Monica Kelly
2018-07-02 18:42:07 +0000 UTCWAIT-..no nvm I got it hehe sorry
2018-07-02 07:03:07 +0000 UTCYeah me too ermm can you fix that plz ^^
2018-07-02 06:38:15 +0000 UTCMe*
David_is_cool
2018-05-19 02:16:11 +0000 UTCE to ,-_-,
David_is_cool
2018-05-19 02:15:55 +0000 UTCHey sorry to bother you but I've been waiting for about an hour for my rewards to come in. I kept refreshing and nothing has been happening, if theres a way to fix this id greatly appreciate it ^^ Also just to clarify, no I am not a fraud and I've paid for a 2nd tier because I love this game and its devolopment! Thank you ^^.
LunarMoon
2018-05-11 04:03:53 +0000 UTCThis happen to me earlier today I was playing ponytown and all of a sudden i reload and my supporter thing is gone. It says I still have it here, but not on pt. I keep refreshing but it won't come back. If this can be fix thank youu also love the game
Jacqueline Frid
2018-05-06 22:42:19 +0000 UTCAgamnentzar look of the test server
Vincent_Bishop
2018-05-06 00:08:12 +0000 UTCAgamnentzar me and a friend are working rlly hard on the test server rn XD
Vincent_Bishop
2018-05-05 23:47:53 +0000 UTCPeople won't stop asking me for stuff either it seems
PonyTownTeam
2018-05-05 22:47:24 +0000 UTCPeople won’t stop asking me to tell you to add them
Vincent_Bishop
2018-05-05 18:56:25 +0000 UTCCan we have swimming animations flying animations and magic animations please?
Vincent_Bishop
2018-05-05 18:47:08 +0000 UTCIt may take around 10 minutes to updated the information and then you need to refresh the page
PonyTownTeam
2018-05-05 04:46:39 +0000 UTCit says I have tier one but I bought tier 2
Vincent_Bishop
2018-05-05 03:07:22 +0000 UTCserver*
Kyleigh Baker
2018-04-19 20:11:44 +0000 UTCI love the test sever
Kyleigh Baker
2018-04-19 20:11:24 +0000 UTCIm not frauding, I signed in my real card like always but thing is im new to patreon still! I would never fraud im not like that..... And Idk whats wrong
2018-04-15 18:24:23 +0000 UTCI have reloaded and waiting over 20 minutes and still my rewards have not gone onto pt
2018-04-15 17:11:57 +0000 UTCso whens flying gonna be added or lay?
2018-04-13 02:39:54 +0000 UTCThe fraud is an issue in your case
PonyTownTeam
2018-04-11 00:22:28 +0000 UTCIs this still an Issue??
2018-04-10 23:42:27 +0000 UTCCould I suggest adding Crowns? It would be nice for princesses.
2018-04-10 04:37:22 +0000 UTCThere was an issue with updating patron data, you'll have the rewards active after you refresh the page. Sorry for the delay.
PonyTownTeam
2018-04-09 03:19:08 +0000 UTCive waited about almost 20 minutes now and it still hasnt shown the star or supporter details at all yet
Avree Moffatt
2018-04-09 02:58:47 +0000 UTCYou'll have star icon next to your name in top left corner of the page, be sure to connect Patreon account to your Pony Town account, here's how to do it: <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>
PonyTownTeam
2018-04-07 00:04:55 +0000 UTChow do you know if it worked?
2018-04-06 22:15:21 +0000 UTCWhats your account name ? I can't find it by your Patreon
PonyTownTeam
2018-04-05 17:51:46 +0000 UTCi reloaded and i didnt get my star thingy--
2018-04-05 16:43:39 +0000 UTClol I was broke yesterday, glad I got paid today, it seems that everything is fine with my supporter stuff thank god.
2018-04-02 23:40:20 +0000 UTCIf there's a star next to your name in the game everything is good
PonyTownTeam
2018-04-02 20:49:33 +0000 UTCAggie how would I check if Im still a Patron? I know it may be a weird question but, Im confused.
Dynasty
2018-04-02 20:48:13 +0000 UTCThat's because of fraudulent pledge
PonyTownTeam
2018-04-02 20:46:25 +0000 UTC
