Video Issues
Added 2024-04-12 03:29:11 +0000 UTCHey gang,
I'm getting messages and comments about some of you having trouble viewing videos again. For whatever reason this seems to happen from time to time on Patreon with Vimeo videos. It's one of the main reasons I've been prioritizing launching a new platform as quickly as I can.
I reach out to both Patreon and Vimeo every time this happens, and Vimeo says it isn't an issue on their end. Patreon Support is never any help...they just kind of stop answering after a while every time I try to find solutions 🙃 (Patreon support is another reason I'm opening a new platform 😂).
It usually fixes itself after a while from what I've been told (I've never been able to reproduce the issue). But if you're still having issues please try some of these options people have told me worked from them...
If you're on the Patreon App, try using the Patreon Website via your Web Browser.
If you're using Patreon via the Web, try clearing your Browser Cache and History.
Also, if you are someone that was having issues and you did something that worked for you. Please comment below. It may help others.
Comments
Videos seem to be working now after today’s Patreon app update for iPhone
Sizefanburner
2024-04-17 04:53:18 +0000 UTCYou guys need to copy link via the 3 dots symbol and then paste into safari (or chrome etc)
Ian K
2024-04-15 19:55:45 +0000 UTCNever had any problems watching the vids but none of them work rn, then load and give a black screen just FYI
Shawn brag
2024-04-13 02:42:24 +0000 UTCYeah same for me it’s really annoying cause I can’t see the new content
EDZ Zamtrios
2024-04-12 13:36:05 +0000 UTCCan’t watch any videos now. I had to use the app because the website just kept saying “privacy issues” but now every video on the app just loads a black screen. So far nothing’s fixed it.
Sizefanburner
2024-04-12 06:40:29 +0000 UTC
